Privacy policy

1. Who we are

Eddine's Hygiëne supplies hygienic disposable washing solutions with soap. We are responsible for the processing of personal data as described in this policy.

• Company name: Eddine's Hygiëne
• Email: info@eddineshygiene.nl

2. Data we collect

We only collect data that you provide to us, for example through the contact form, quote form or email.

• Name and company name
• Email address and phone number
• Location or delivery address
• Product preference, delivery location and details
• Content of your message or request

3. Purpose of processing

We use your data only to answer your question or quote request, provide advice, prepare quotes, coordinate deliveries and communicate with you about current or future assignments.

• Answering contact and quote requests
• Preparing and following up quotes
• Coordinating delivery and practical questions
• Administration when an order is placed

4. Legal basis

We process personal data based on performance of a contract or pre-contractual measures when you request a quote, and based on legitimate interest when you ask a question that we need to answer.

5. Retention period

We do not keep data longer than necessary for the purpose for which it was received. Contact and quote data is generally kept for up to 2 years after the last contact, unless a business relationship, order or legal retention obligation applies.

6. Sharing with third parties

We do not sell your data. We only share data when needed for our services or legal obligations, for example with administration, hosting providers or logistics partners when delivery has to be coordinated.

7. Cookies and security

The website uses functional cookies needed for operation, security and admin sessions. We do not use tracking cookies. Forms are protected with CSRF protection, rate limiting and secure session cookies.

8. Your rights

You have the right to access, correction, deletion, restriction, objection and data portability. Send your request to info@eddineshygiene.nl. We respond as quickly as possible and within the legal period.

• Right of access
• Right to correction or deletion
• Right to restriction or objection
• Right to data portability

9. Complaints

If you have a complaint about the processing of your personal data, please contact us first. You also have the right to lodge a complaint with the Dutch Data Protection Authority via autoriteitpersoonsgegevens.nl.

10. Changes and contact

We may update this privacy policy when our working methods or legislation change. The latest version is always published on this page. For questions, contact info@eddineshygiene.nl.